What is CRM?
Customer Relationship Management (CRM) is a strategy that companies use to manage interactions with customers and potential customers. CRM helps organizations streamline processes, build customer relationships, increase sales, improve customer service, and increase profitability.
What is Salesforce?
Salesforce is a customer relationship management solution that brings companies and customers together.Its one integrated CRM platform that gives all your departments-including marketing,sales,commerce,and service- a single,shared view of every customer. Salesforce is the primary enterprise offering companies with an interface for case management and task management, and a system for automatically routing and escalating important events. The Salesforce customer portal provides customers the ability to track their own cases
Over 150,000 companies, both big and small, are growing their business with Salesforce.
Connect to your customers in a whole new way with the world’s #1 CRM platform.
Gives teams a shared view of every Customer
➤ Automates workflows using Artificial Intelligence.
➤ Integrates easily with existing data and systems.
➤ Keeps your business data safe and secure.
➤ Customizes and scales for any size company.
Create a Culture of Learning
Salesforce Trailhead provides skill-based credentials to Learners.
Trailhead is your path into the Salesforce economy.
START BLAZING YOUR TRAIL TODAY
We’re unleashing human potential and empowering our customers with a new 21st century workforce
Why Blue Prism?
⬥ Blue Prism’s connected-RPA gives your operational leaders the tools and resources to create innovative process automations that exceed customer demands and differentiate your business.
With a Blue Prism Digital Workforce, you can design the
future of work, one process at a time.